Separate lanes for consumer accounts, dispute resolution, SMS help, and business / creditor inquiries. Choose the right path below or send us a message.
Questions about an account, payment options, account status, disputes, or communications received from Prodigal Money?
Need additional account information or wish to dispute account information?
Reply HELP to any SMS for assistance. Reply STOP, END, CANCEL, QUIT, UNSUBSCRIBE, OPTOUT, or REVOKE to stop receiving text messages.
For account placement services, receivables management, collections partnerships, recovery solutions, vendor onboarding, and business inquiries.
Fields marked with * are required. We respond within one business day during US Eastern hours. Business and creditor inquiries are routed to our relationship management team.
If your message is urgent, please call the number that matches your inquiry above.